Frequently Asked Questions
WHAT IS OUTDOOR POLY FURNITURE?
Solstice Poly Furniture is THE BEST solution to your outdoor furniture needs. It provides the comfort, style and timeless aesthetics of wood, without the maintenance. It is hand-crafted using uniformly milled high-density polyethylene (HDPE) lumber “boards” and stainless steel fasteners in the same manner as wood furniture. Outdoor poly furniture is vastly different from lightweight, single-piece molded PVC plastic furniture found at box stores. HDPE is dense, weather-proof, low maintenance, beautiful, and will last a lifetime.
WHAT IS HIGH DENSITY POLYETHYLENE (HDPE)?
HDPE is high density polyethylene, a plastic polymer made from mostly recycled materials. All #2 plastics, such as milk and laundry detergent jugs, can be transformed into our furniture. Take satisfaction in the fact that millions of bottles are saved from landfills to create this beautiful product. Additionally, SOLSTICE POLY FURNITURE is also fully recyclable at the end of its life-cycle. Don’t worry, you won’t need to worry about this furniture’s after-life for decades.
IS SOLSTICE POLY FURNITURE TRULY MAINTENANCE FREE?
Nearly so. The lumber is solid color throughout, with UV inhibitors so it never needs the maintenance associated with wood like painting or staining. Of course, everything looks better when clean; outdoor poly furniture can be rinsed, hand-washed or power-washed (1500 psi or less) with water and dish soap. Typically, proper care is required to support the benefits of warranties.
IS IT WORTH THE COST?
Yes! SOLSTICE POLY FURNITURE will last a lifetime. It will not blow around in the wind. It can stay out year round so you don’t have to worry about storage. It only requires cleaning for maintenance. It is mold resistant. It won’t leave rust stains on your patio. SOLSTICE POLY FURNITURE is an investment, but it will be the last furniture set you need to buy!
DOES THE LUMBER CONTAIN WOOD OR NATURAL FIBERS?
SOLSTICE POLY FURNITURE plastic lumber is made from HDPE (High-Density Polyethylene) and does not contain wood fillers or any natural fibers.
DOES THE COLOR RUN ALL THE WAY THROUGH THE MATERIAL?
Yes, these chairs are solid color through the core, so nicks and scratches easily go unnoticed. In addition, the high density plastic lumber has ultra-violet (UV) stabilizers added to help protect the pigments from fading and prevent environmental degradation. And because HDPE is impervious, no painting or waterproofing required! In fact, painting your SOLSTICE POLY FURNITURE will void the warranty. Rest assured, your SOLSTICE POLY FURNITURE will remain beautiful for years to come.
HOW MUCH DO SOLSTICE POLY FURNITURE CHAIRS WEIGH?
HDPE weighs similar to good hardwood such as oak. Most chairs average 35-60 lbs each. All SOLSTICE POLY FURNITURE is built to withstand high winds and blowing precipitation. Each piece can be easily moved with 1-2 people, yet it’s heavy-duty and durable, giving you peace of mind.
CAN SOLSTICE POLY FURNITURE MATERIAL BE SANDED?
SOLSTICE POLY FURNITURE lumber should not be sanded as it will scratch the surface of the material and void the warranty.
CAN I KEEP MY FURNITURE OUT ALL YEAR-ROUND?
Yes, SOLSTICE POLY FURNITURE is built to withstand all four seasons from coast to coast whether your furniture is exposed to hot sun, snowy winters, salt spray, and/or heavy winds. However, covering your furniture will make seasonal cleaning easier while also prolonging the life of your furniture by stopping pollen build up, dirt, dust, as well as gifts left from animals.
HOW DO I CLEAN MY FURNITURE?
All things look and perform better when clean. To maintain the beauty and performance of your furniture, clean it regularly with dish soap and water. While most colors need to be cleaned only a few times per year using soap and water, some lighter colors need to be cleaned more frequently to maintain their original beauty. For tougher grime, spray the furniture thoroughly with soap water, then scrub the furniture using a soft bristled brush and rinse off with warm clean water. In extreme situations, spray the furniture with non-abrasive cleaner and wash it using a pressure washer (not exceeding 1,500 PSI). Furthermore, SOLSTICE POLY FURNITURE can be sanitized by using a 10:1 solution of water and bleach. Please visit our Care & Maintenance page for specific cleaning instructions.
WHAT TYPE OF HARDWARE IS USED?
SOLSTICE POLY FURNITURE only uses high-performance marine-grade quality hardware for the assembly and construction for optimal performance and longevity.
IS ASSEMBLY REQUIRED?
SOLSTICE POLY FURNITURE is designed to require minimal assembly. We pre-assemble sections prior to shipping to reduce the time and tools required by customers, while keeping shipping sizes and costs down. Customers are required to assemble the sections. Assembly is straight-forward, but does require use of basic hand tools commonly found around the house. Required assembly often takes less than 30 minutes to complete with included, convenient instructions. If you have any questions or concerns before buying please contact us at customersevice@solsticepoly.com.
DOES SOLSTICE POLY FURNITURE HAVE A WARRANTY?
Yes, we have an exceptional warranty because we have built a durable, high-quality product we believe in and stand behind for years to come. For details, see the full SOLSTICE POLY FURNITURE warranty.